The pad is made out of 100% polyester fiber, and it is filled with clay beads

The pad is not machine washable, and should be spot cleaned only with a damp cloth.

The Basic and Deluxe Calming Heat are 24” long x 12” wide. The XXL version is 24” long x 20” wide.

Unplug the cord from the outlet, wait 3 minutes, and plug the unit in again to reset it.

No, for safety reasons, no one must lean on, or fall asleep on the pad. Falling asleep with the pad on can cause burns and be a potential fire hazard.

No, this product is not intended for use on children.

Calming Heat™ comes with a 2 hr auto off feature (both basic and deluxe units) and a 15 min auto off for the vibration feature on the deluxe unit.

This is a common problem with an easy fix! To ensure you're getting the full heating effect, please ensure that the lighter grey side of Calming Heat is touching your body (pictured). Using it on the wrong side will make the pad substantially colder than it is intended.

As with most heating pads, laying or leaning on them is not recommended.

To optimize the power of the clay beads, fold the unit in half and allow the Calming Heat™ to run on the high setting for 2 minutes before each use. Adjust heat as needed and then apply the lighter grey side to your body.

If this occurs, simply reset the unit by unplugging it from the outlet, wait 3 minutes, and plugging it back in.

Yes, you can view a video and more tips and tricks on https://calmingcomforttips.com/calming-heat